How to Get Support for Mountz Products and Services

Available Support Channels

TorqueBot: Virtual Assistant

TorqueBot is Mountz's automated virtual assistant, available through the website to help customers find information and get answers to common questions.

TorqueBot can assist with:

Finding products on the Mountz website
Providing basic product information and specifications
Offering product selection guidance
Answering general torque tool and calibration questions
Providing guidance on order, pricing, and product availability inquiries
Connecting customers with a Mountz representative

If TorqueBot cannot effectively answer your question, you'll be transferred to a live member of our Customer Experience team for further assistance. You can also request live support at any time by typing "human" in the chat.

Customer Service and Technical Support

For questions requiring personalized assistance, customers can contact the Mountz team directly by phone or submit an inquiry through our website. Our Customer Experience and Technical Support teams can help with:

Selecting torque tools for specific applications
Product specifications and compatibility
Torque tool operation and calibration
Pricing, quotes, and product availability
Order-related inquiries
Product manuals, replacement parts, and certification information
Technical troubleshooting and support

Contact Information:

North America: (408) 850-9978
Technical Support: (669) 200-4219
International: +44 1428 741756
Customer Service Email Address: customerexperience@mountztorque.com
Technical Support Email Address: technicalsupport@mountztorque.com

Customer Service Hours: Monday–Friday, 6:00 AM–5:00 PM Pacific Time.

Submit a Contact Form

Customers can connect with the Mountz team by submitting a form through our website. Whether you need product information, technical assistance, or help with an existing order, our team is available to assist.

Contact forms can be used to:

Request a quote or product pricing
Ask questions about product specifications or compatibility
Request technical support or troubleshooting assistance
Inquire about orders or product availability
Connect with a Mountz representative for additional assistance

Submit an Inquiry Through Our Contact Form

Mountz Website and Product Resources

The Mountz website provides product information, specifications, and resources to help customers explore available torque solutions.

Product categories: